Frequently Asked Questions

If you are not able to find what you are looking for please feel free to contact us.


Shelf Life & Thawing

What's the best way to thaw your juices and smoothies?

Can I leave the juices at room temperature?

My order arrived partially thawed. Is it safe to drink, and/or refreeze?

JUICE CLEANSES

How & Why to Cleanse

Why should I do a juice cleanse?

What are some symptoms of a toxic diet?

What are the benefits of doing a juice cleanse?

How often should I do a juice cleanse?

How should I prepare for my cleanse?

How often should I drink each bottle?

Why is cleansing effective?

In what order should I drink the bottles?

What if I am hungry during my cleanse?

Should I be drinking water?

Can I drink coffee and tea?

Will I need to be close to a restroom?

WEEKLY METHOD PROGRAMS

How the Method Program Works

What is the difference between a cleanse and a method?

How much weight can I expect to lose with a method?

Can I eat full meals while following a method program?

Can I drink your products while pregnant or breastfeeding?

Can I maintain my exercise routing while following a method?

What if my weight loss plateaus?

Nutrition & Allergies

Are your juices cold pressed?

Are your juices blended?

What is the difference between juicing and blending?

Can I drink your products while pregnant or breastfeeding?

Are your juices pasteurized?

Why do you shipped frozen?

Can I drink these if I have nut and seed allergies?

Are your products organic?

Are your products Kosher?

I'm allergic to an ingredient in a cleanse. Can I substitute flavors?

Shipping & Delivery

How long does delivery take?

Do I need to be home to receive my order?

Do you offer same day delivery?

Does free shipping apply to Hawaii and Alaska?

Do you ship internationally?

Will I be notified when my order ships?

Are there any shipping restrictions?

I didn't receive my order but it says it was delivered. What do I do?

Do you use recycled materials?

Ordering & Payments

Can I pick up my order?

Can I find your juices in stores?

Returns & Refunds

Can I get a refund?

Can I return the product I ordered?

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