Can I cancel my membership at any time?
Yes, you can cancel your membership anytime with no hidden fees or penalties. We believe in providing a flexible and hassle-free experience for our members. If you decide to cancel, log in to your account here and go to "Manage Subscriptions." NOTE: If canceling before your 2nd month, you must reach out to support@rawgeneration to manage the cancellation.
How do I access the monthly webinars?
You will receive an invitation for the monthly webinar each month via email, with the link to join inside. These webinars are hosted by our in-house nutritionist, Lisa Testa M.S., who will cover various topics related to wellness, nutrition, and healthy living. They are held the first Wednesday of each month at 1pm EST. You can participate in these webinars from the comfort of your home and have the opportunity to ask questions and interact with Lisa directly.
What if I can’t make the scheduled webinars?
If you can’t make the scheduled webinar–don't worry. All of our webinars will be recorded and sent to you afterward in an email link. We try our best to accommodate you as an exclusive club member.
Are there any hidden costs or additional fees associated with the club membership?
No, there are no hidden costs or additional fees associated with the club membership. The monthly fee of $9.99 covers all membership benefits mentioned. We believe in full transparency and providing exceptional value to our members.
Can I still customize my monthly juice selection as a club member?
Yes, you can customize your box utilizing our Build-A-Box, which gives you the option to curate a box and choose from over 30 flavors. Our expert nutritionist has created other boxes to support your health and weight loss goals.
How do I get these benefits on all orders?
To ensure you get these benefits, including free shipping, be sure to log in each time you are shopping with us. If you are not logged in, free shipping will not be applied.