We currently ship all products frozen in insulated boxes via Fedex. You do not need to be home at the exact time that your order is delivered, however, the sooner the products can be moved to the freezer or refrigerator the better.
We ask that you inspect your order as soon as you receive it and notify us if there is a problem immediately. We can be reached at 732-305-2870 or firstname.lastname@example.org.
We will do our best to fix any issues due to the shipment of your order.