Juice Cleanse Logistics
Are there any fruits that are not okay to eat during a cleanse? +
No, all fruits are acceptable. Bananas or avocados are good fruits if you are experiencing above average hunger levels because they fill you up longer than most other fruits.
By what time should the juices be consumed by? +
How often you drink the juices really depends on when you get hungry. There is no right time to drink them, just listen to your body. There is also no right time to be done drinking them. Ideally, we should not eat anything for 3 hours before bedtime, however, these juices digest very fast so even if you were to drink them an hour before bed you would be fine.
Can I drink coffee or tea during my cleanse? +
If you are a regular coffee or tea drinker or you think you are addicted to caffeine we suggest you continue drinking coffee or tea (without any milk, cream, sugar, or sugar substitutes) so you do not go through caffeine withdrawal during the cleanse.
If you are addicted to caffeine a safe way to transition to decaf would be to mix your regular coffee with decaf increasing the amount of decaf by 25% each week until you are drinking 100% decaf.
If you stop drinking coffee or tea during your cleanse and experience headaches it may be because of caffeine withdrawal. If this happens try drinking a little bit of black coffee to relieve the headache.
Nutrition & Allergies
Are your juices blended? +
Our juices are NOT blended. The produce we use is put through a juicer so the only thing that ends up in the bottle is the juice and the majority of the fiber is removed.
The difference between blending and juicing is this... when you blend fruits & vegetables the fiber is included in the mixture and it has a thick consistency. When you juice fruits & vegetables the fiber is removed and it has a fluid consistency.
*There is a small amount of fiber in our juices that will look like pulp or sediment at the bottom of the bottles. This happens because our juices are not filtered.
Are your juices cold pressed? +
Yes, our juices are cold pressed!
Can I drink your juices while pregnant or breastfeeding? +
We do not recommend doing a juice cleanse, or any other type of cleanse, while you are pregnant or breastfeeding. It is important not to restrict your calorie intake during this time. However, we think adding in fresh raw juices and smoothies to your daily diet can be a wonderful thing! Our products are made only from real fruits, vegetables, nut, seeds, and spices, and are great to incorporate into your diet as a snack when pregnant and breastfeeding. If you are concerned at all about consuming raw juices we suggest talking consulting your doctor.
Are your juices pasteurized? +
We do not pasteurize or High Pressure Process our products. Rather, we flash freeze them because it is the best way to keep the beneficial vitamins, minerals, antioxidants, and enzymes in tact. Pasteurization and other juice preservation techniques like HPP destroy or degrade the inherent nutritional content of the juice. Enzymes in particular, which are vital for transporting nutrients, repairing tissues, removing toxins, and more, are totally decimated by pasteurization and HPP.
Can I drink these if I have nut and seed allergies? +
Our products are made in a facility that stores and processes nuts and seeds, but we do our absolute best to minimize any cross-contamination risk. We make all nut and seed products at a different time than our other products. Our entire facility is cleaned extensively twice per day, and we are continuously sanitizing all of our equipment throughout the production process, upholding the utmost cleanliness standards and procedures.
Are your juices organic? +
All of our juice is cold-pressed, non-pasteurized, and made only with 100% plant-based ingredients. Although we are not certified organic, our produce is delivered fresh daily from a local chemical-free facility. We never use any harsh chemicals during the cleaning or pressing process of the produce once it is in our hands.
Ordering & Payments
Can I pick up my order? +
At this time we are not offering local pickup. We apologize for any inconvenience this may cause.
Returns & Refunds
Can I get a refund? +
If for any reason you ordered our products and you want to cancel your order, please contact us as soon as possible at firstname.lastname@example.org.
**NOTE: If your order has already shipped we cannot give you a refund because the juices are very perishable and we have no way of asking Fedex to return the shipment.
Shelf Life & Thawing
Can I leave the juices at room temperature? +
No, our products need to be kept frozen until you are ready to consume them. Thaw the bottles in the refrigerator. Thawing may take up to 48 hours depending on how cold your refrigerator is. Once completely thawed our products must be consumed within 24 hours. Our juices taste best when consumed very cold. Shake bottles before you consume.
My order arrived partially thawed. Is it safe to drink, and/or refreeze? +
Yes! Partial thawing in transit is normal. As long as there is a shred of ice in the bottles, they are at the safe temperature to either consume right away or put into the freezer for later consumption. Also, if you have yet to try one of our drinks partially thawed, and enjoy a refreshing slushy texture, we highly recommend it.
Shipping & Delivery
Do you offer same day delivery? +
At this time we do not offer same day delivery. We do our best to get every order out as quickly as possible. Once your order is processed for shipment you will receive an email including your Fedex tracking number.
Occasionally we experience a high volume of orders and it takes a little longer than expected to fulfill. We appreciate your patience during these times while we work as fast as possible.
Do you ship internationally? +
At this time we only ship to the Continental United States.
Skinny Cleanse Logistics
Can I use almond or other non-dairy milks during a cleanse? +
Yes you may, however it is best to use RAW dairy-free milks. Any store-bought nut milk is not going to be raw and should therefore be avoided during a juice cleanse. We recommend trying ours or making your own which is very easy if you have a good blender (Vitamix or similar). Here is a simple recipe that can be used for cashew, almond, or hemp milks:
1 c. nuts or hemp seeds
4 c. filtered water
1 tbsp. vanilla extract
1 tbsp raw honey or 7 dates
dash of cinnamon (or more if desired)
*Note the almond milk will have to be strained with a cheese cloth or a nutmilk bag.
This recipe makes a little more than a quart. The nut milk should be refrigerated immediately and consumed within a 3-4 days.
Will I have to stay home while drinking the juices to be close to a bathroom? +
No, you will not have to change your daily routine. You may feel the need to urinate more frequently, but it should not disrupt your ability to do what you normally do.
How often should I do a cleanse? +
Generally speaking, the more lacking your diet is in fruits and vegetables, and the more often you tend to indulge in unhealthy foods, caffeine, and alcohol, the more you will benefit from frequent cleansing.
As a great starting point for anyone, we suggest cleansing your body quarterly, with the changing seasons. If you are someone who indulges occasionally and often eats foods that put a strain on your body, you will benefit from cleansing every other month. If you rarely eat fruits and vegetables, feel dependent on large amounts of caffeine to function, struggle with intense cravings for junk food, and gain unwanted weight very easily, we suggest cleansing once a month.
No matter where you are on your wellness journey, a cleansing practice is a great way to give your gut health some TLC, ensure that your body is receiving the nutrients it needs, support the body’s detoxification organs, break unhealthy eating patterns, reboot your ability to taste and enjoy plant-based foods, and give your energy levels a boost!
Can I find your juices in stores? +
At this time we are only selling online through our website and Amazon.
Can I use Reward Points and Dollars towards my subscription or sale event? +
Unfortunately, reward points and dollars can not be used toward a subscription rate nor may they be combined with any other offers, discounts, and sales.